Karen Lloyd, a former care assistant, poured her life savings into opening The Crown Inn two years ago, and for a time, things progressed smoothly. Then a series of negative online reviews – a disheartening occurrence – began to surface, de…

For a time, the Walpole Bay Hotel stood at the heart of Margate’s bustling tourism. Now, much as the town itself has changed, this once-magnificent building has fallen into decline. The Edwardian hotel teetered on the edge of closure until …

Alex Polizzi arrives in Blackpool to lend a hand to the ailing Sunnyside Hotel. Hoping to revitalize the bed and breakfast’s dismal occupancy, the owners embark on an ambitious renovation project – yet stubbornly disregard Alex's counsel. C…

In the market town of Wisbech, Alex finds the venerable Rose and Crown, a landmark of three centuries, facing a precarious situation. The hotel inspector must persuade its owners, Jacquie and Jonathan, to address the overwhelming burden of …

Alex found himself at the Swan Hotel, a building steeped in the history of the 14th century, nestled in Norfolk. Fifteen vacant bedrooms and an empty restaurant spoke volumes about the hotel’s precarious situation; it was barely surviving. …

Alex boarded the floating hotel, the African Queen. With the vessel operating at a mere thirty percent occupancy, owners Bonny and Andy were nearing their limit. Could the hotel inspector offer this struggling couple a lifeline? The South A…