Alex found herself acting as mediator in a dispute between the hotel manager and the owner. The owner, meanwhile, kept a watchful eye on her, observing every gesture from the security cameras in his Parisian office.

The Hotel Inspector found herself disoriented upon arriving at what was advertised as the Harrogate Motel. It was neither in Harrogate, nor, as she quickly realized, a motel at all. The true surprise, however, lay in the owners' deliberate …

Alex found himself at The Hotel Continental in Harwich, Essex, a charming establishment of fourteen rooms. Perched overlooking the beach, the hotel offered accommodations of a distinctive kind, each room possessing its own unique design.

Alex Polizzi journeys to The Gyreum, an eco-lodge nestled in County Sligo, where Colum Stapleton and his daughter Finn operate a unique hospitality venture. She arrives with a group of eco-tourists, eager to hear their impressions. While th…

In Weymouth, Dorset, Alex Polizzi arrives at The Richmoor Hotel, where Loraine, the manager and a mother of seven, navigates the complexities of family and business. Yet, Loraine’s nurturing nature has begun to overshadow sound management, …

In the Cornish seaside town of Bude, Alex attempts to offer assistance to a hotel owner known for his reclusive nature and tendency to keep to himself.

Alex Polizzi attempts to guide the owners of The Bulstone Hotel in Devon toward a fresh path. Her assessment, prompted by the discovery of faded award certificates, reveals outdated décor and a stubbornly traditional approach. Yet, her effo…