Synopsis

Shirley purchased a cuckoo clock for twenty-nine dollars from the local department store and paid for it on credit. When the bill arrived, she was astonished to find a charge of two hundred ninety dollars. She returned to the store and discovered that their new automated system had made a printing error, which a manager promptly corrected. However, her next statement reflected an outstanding balance of two thousand nine hundred dollars. At this point, Shirley closed her account with the store. S