For a quarter of a century, John and later his daughter Emma had owned and operated the thirty-one-room hotel. Over time, however, it accumulated an excess of trinkets, and the needs of their clientele seemed to fade from their focus. Recen…

Two years prior, Georgina traded a career in business studies for the ambition of owning a thriving guest house. Now, a £50,000 bill for unexpected repairs, coupled with discouragingly low bookings, threatens to overwhelm her. Her meticulou…

In the village of Horley, just outside Gatwick, Alex Polizzi arrives to assist Quasim, the guesthouse owner, in revitalizing his struggling Surrey establishment. Facing fierce competition from thirteen other bed and breakfasts vying for the…

Alex Polizzi arrives at the Gipsy Hill Hotel in Exeter, where owner Grace envisions retirement and a legacy for her daughter Jackie, who presently manages the establishment. However, dwindling profits cast a shadow over her plans, fueling G…

In the French Pyrenees, Alex Polizzi encounters Mike and Joss, expatriates who poured their life savings into building a holiday haven and a stunning home for their two young sons. Yet, despite the idyllic location, their hotel struggles wi…

Alex Polizzi arrives at the Devon Bay Hotel in Ilfracombe, a sprawling 51-bedroom establishment overseen by the inexperienced general manager, Adrian, and his wife, Gill. The hotel carries a tarnished reputation, yet Adrian has successfully…

Over a year ago, Chris and Leisha purchased a village pub with ten rooms in West Sussex, embarking on their career as hoteliers. Now, however, they face dwindling funds and a loss of drive. The newcomers are finding it difficult to draw cus…

Alex Polizzi revisits the Crown Inn in Aldbourne, a Wiltshire village, where she previously attempted to assist tenant landlord Alan in 2018. Her efforts were hampered by the state of his bedroom, so appalling that she declined an overnight…