Synopsis

Alex Polizzi arrives at Churston Court in Devon a day ahead of schedule, seeking a preliminary sense of the challenges that await. The initial impression is undeniably bleak: shadowed interiors, a pervasive clutter, and a deserted reception area. Reports are unfavorable, and owners Chris and Jonathan are clearly struggling. With her characteristic directness and lighthearted approach, Polizzi urges them to inspire their staff and to reconsider the heavy, red-dominated decor.