Synopsis

Impulsively, Sue Tipton purchased the Gungate Hotel in Tamworth, Staffordshire, seeking a challenge. However, the ensuing years have presented a relentless struggle, forcing her to manage the business with little support. Alex Polizzi spends a night as a guest, observing firsthand the realities faced by visitors, and the following day offers a direct assessment. Will Sue be able to withstand the truth of his critique?