Synopsis

For the past two years, Reverend John Humberstone has extended hospitality to guests at the Alexandra Hotel in Llandudno, a building of Grade-II listed status. However, the hotel now faces serious financial difficulties. Alex Polizzi journeys to north Wales with the aim of revitalizing the business, but she confronts a challenging task: transforming a struggling restaurant, repairing a tarnished reputation, and addressing a stream of unfavorable reviews.