Synopsis

Conway addressed the relief staff, emphasizing the importance of projecting an image of "efficient service with a smile." Martella was scheduled for surgery that afternoon. A discovery of alcohol in the locker room had inflamed tensions. Conway was visibly incensed. Edwards sought counseling. Taffy initially believed the incident was isolated, but the counselor disagreed. The counselor felt he’d made progress until Taffy’s remark about wasting time. Taffy arranged for his wife to travel to Wales