Synopsis

In Groningen, a troubling issue persists: some residents have unknowingly overpaid for years due to inaccurate energy labels affixed to their properties. The question arises – who bears responsibility for these flawed assessments impacting hundreds of homes? Is negligence involved, or something more deliberate? And why does the process for affected (current and former) tenants to reclaim their money remain so arduous, even when the discrepancies are evident? We journey to the city in search of a