Synopsis

A British success story, Revolut began nearly a decade ago with online payment solutions and foreign exchange services. The company has since experienced rapid growth and now holds an estimated valuation of £35 billion. While granted a provisional banking license in the summer of 2024, Revolut also bears the distinction of being the financial institution most frequently cited in complaints to the financial ombudsman regarding fraud. Reporter Catrin Nye examines the accounts of Revolut customers