Synopsis

Panorama has gone undercover at one of the United Kingdom’s largest estate agencies, investigating allegations that it prioritizes its own financial interests over those of its clients. Reporter Lucy Vallance has uncovered evidence suggesting the company favors buyers who secure mortgages through its affiliated brokers, potentially to the detriment of other prospective purchasers. Vallance also speaks with a former employee of another prominent estate agency, detailing a culture where staff fac