The project began as a brief film in 2016 and has since expanded into "The Cleaning Lady," a full-length feature directed by Jon Knautz. The story centers on 'Shelly' (Rachel Alig), who finds employment cleaning for 'Alice' (Alexis Kendra). Initially, 'Shelly’s facial disfigurement leads her to be withdrawn; she rarely speaks, avoids looking at people, and presents a stark contrast to 'Alice,' whose profession involves makeup artistry. 'Alice' has developed an intense connection with 'Michael' (Stelio Savante), a married man. Recognizing the unhealthy nature of this relationship, she participates in a support group called 'The Love Addicts,’ which is similar to AA but focused on romantic relationships. The film progresses slowly at first. It feels like a low-budget drama for quite some time, and aside from an initial scene depicting 'Shelly' placing rats into a blender, there’s little horror to be found initially. This extended slow burn actually resulted in boredom. We observe the women meeting for scheduled cleaning sessions, interspersed with glimpses of 'Alice’s relationship struggles and explorations of 'Shelly’s childhood trauma, including scenes of abuse from her mother and quiet moments like applying makeup together—generally unremarkable events. Eventually, "The Cleaning Lady" evolves into the horror film I anticipated, and I appreciated how the narrative unfolded. However, the lengthy build-up prevents me from considering it a truly good movie. It’s passable enough, and there are some enjoyable scenes if you're willing to endure the prolonged introduction; otherwise, this might not be your cup of tea. The performances are adequate, and the depiction of burned skin is quite realistic (particularly given Rachel Alig’s natural beauty). Considering its origins as a short film, it wasn’t terrible. A bit more engagement within the first 30 to 40 minutes would have been welcome, though.

Source on TMDB